Policies

• All services are by appointment only.
• New clients: please arrive 5–10 minutes early to complete intake and settle in.

• Some services require a non-refundable deposit to reserve your time.
• Deposits are applied to your service total. Missed/late-cancelled appointments may forfeit the deposit.

• Please provide 24 hours’ notice to cancel or reschedule.
• Late cancellations (< 24 hours) may incur a fee or loss of deposit.

• Missed appointments are considered no-shows.
• No-shows may be charged up to 50% of the scheduled service (or the deposit amount).
• Repeat no-shows may require full prepayment for future bookings.

• Arrivals over 10 minutes late may receive an abbreviated service.
• Arrivals of 15+ minutes may need to be rescheduled and could be treated as a no-show.

• Please inform us of changes in health, medications, sensitivities, or recent procedures.
• Some treatments aren’t suitable with active infections, open wounds, or recent injectables/peels.

• Clients under 18 require a parent/guardian consent form.
• Service availability may be limited by age.

• Exfoliate & shave 24 hours before your appointment.
• Arrive with clean, product-free skin (no lotion, deodorant, or makeup).
• Wear loose, dark clothing afterward; avoid water/sweat until your advised rinse time.

We’re committed to integrity, compassion, and excellent results in a peaceful, welcoming space. These policies help us protect time for every client and deliver the best care possible.